Culture & Values
Management Philosophy and Commitment to Our Team
As we advance into what we proudly call Extol 2.0, it is worth pausing to reflect on the core values that built this company and the principles that will carry us forward into our next era of growth and leadership.
Since 1985, Extol has set the standard for fabricated insulation systems across North America — not because of any single product or process, but because of the people behind them. This company has grown alongside an extraordinary team, and the skilled professionals, advanced manufacturing capabilities, and nationwide reputation for quality and reliability that define us today are the result of four decades of collective dedication.
We do not say our team is our greatest asset as a formality. We mean it in the most practical sense: the expertise, craftsmanship, and commitment of every Extol employee built this company's reputation, and that reputation is what earns every order we receive. Our obligation is to give that commitment back — through investment, opportunity, and an environment worthy of the people in it.
Our commitment to you includes:
- Providing steady employment in a safe, clean, and productive work environment
- Offering competitive wages and comprehensive benefits, including profit-sharing and 401(k) matching
- Promoting excellence and encouraging professional growth at every level
- Investing in training and advancement opportunities for every team member
- Providing the tools and resources needed to reach your full potential
- Fostering an environment where dedication, innovation, and craftsmanship are recognized and rewarded
Mission Statement
At Extol of Ohio, our mission is to deliver exceptional fabricated insulation systems that exceed customer expectations through precision engineering, quality craftsmanship, and an unwavering commitment to safety and service.
We believe that exceptional customer service and employee well-being are inseparable. Taking care of our customers drives the growth that allows us to take care of our employees. Taking care of our employees ensures they deliver the quality that takes care of our customers. This mutual commitment builds a culture of excellence where everyone thrives.
Vision Statement
Extol's Vision: To be the leader in fabricated insulation systems—recognized nationally and internationally as the trusted partner for the industry's most demanding projects and the employer of choice for top manufacturing, engineering, sales and support talent.
We envision a future where Extol sets the benchmark for innovation, quality, and service in fabricated insulation systems. Through strategic investment in our people, processes, and technology, we will expand our capabilities and strengthen our position as the go-to partner for complex, mission-critical projects.
Core Values
- Integrity – We honor our commitments and communicate openly.
- Innovation – We seek better ways to serve customers and improve our processes.
- Teamwork – We collaborate to succeed and support one another.
- Accountability – We take responsibility for quality and results.
- Safety – We protect our people, products, and partners through safe practices.
- Customer Focus – We work to understand and exceed customer needs every day.